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    CRM ERP ODOO
    CRM ERP ODOO

    WHY USE CRM?

    In the age of digital society, it is very easy to find information. If we cannot adapt to the changes, we will immediately lag behind us. especially the adoption of modern technology in the organization To track the work of the sales department and the behavior of customers that change over time. as the saying goes "Fast fish eat slow fish" would be true. So today we at CU have brought up the topic of CRM in this era why businesses need it. and how important it is In order for your organization or business, the reader can apply it for maximum benefit.

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    HOW IMPORTANT IS CRM?

    Which is to build relationships with customers by using technology and Use people with principles CRM has been used more and more due to the number of competitors. Each type of business has grown very high. Competition intensifies while the number of customers remains the same. Businesses therefore strive to find ways to satisfy their customers that ultimately lead to loyalty.


    THE GOAL OF CRM

     is not just sales and customer service. but also to collect data on spending behavior and customer needs Then, those data will be analyzed and used for product or service development. including policies in management The ultimate goal of CRM development is the transition from consumer to customer forever.

    THE SALES CRM SYSTEM STEP

    It keeps all customer information in the system
    List a target

    starts from building a list of target customers

    Progress tracking

    sales progress tracking Customer order management

     Fulfillment

    order fulfillment

    Take sales list

    analyze compared to the goals set and compare with sales in each period for further analysis and planning

    Reduce the time

    Reduce the time to close the sale

    Accurate

    accurate sales forecasts

    Sales Intelligence Platform

    connect to the communication channels such as email, phone, chat, appointment system

    Integrates

    with Enterprise Resource Management (ERP) systems to retrieve historical trading data, product data, prices and discounts

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